8777p Privacy Policy — How We Handle Your Data

Introduction

This Privacy Policy describes how 8777p ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access and use the 8777p platform at 8777p.org. This policy applies to all personal data processed in connection with your use of the platform, including registration, account management, deposits, withdrawals, betting activity, customer support interactions, and your use of the 8777p website on any device.

By registering an account or continuing to use the 8777p platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree to this policy, you must not use the platform. Please read this policy in conjunction with the 8777p Terms & Conditions, which govern the overall use of the platform.

Your Privacy at a Glance

The following six points summarise how 8777p approaches your privacy. The full details of each area are set out in the sections below.

1. Information We Collect

8777p collects personal data in three main categories: information you provide directly to us, information we collect automatically when you use the platform, and information we receive from third parties in the course of operating the platform. The specific data we collect within each category is set out below.

Information You Provide Directly

• Registration details: your Bangladesh mobile number, chosen username, date of birth, and any additional identity information provided during the registration flow.
• Identity verification documents submitted during KYC, such as a National ID Card, Passport, or Driving Licence, and proof of your mobile banking account (bKash, Nagad, Rocket, or Upay).
• Communications you send to the 8777p support team, including the content of chat messages, emails, and any screenshots or attachments you choose to share.
• Any information you voluntarily provide when participating in surveys, promotions, or feedback requests initiated by 8777p.

Information Collected Automatically

• Device and browser information: device type, operating system, browser type and version, screen resolution, and IP address.
• Session data: the pages you visit on 8777p, the time and duration of your visits, the links you click, and the features you interact with.
• Betting and gaming activity: the markets you bet on, stake amounts, bet outcomes, game sessions, and game results. This data is used to operate your account, calculate winnings, and detect unusual patterns.
• Cookie and tracking data: session cookies, preference cookies, and analytics data collected via first-party tracking tools embedded in the 8777p platform. See the Cookies section of this policy for full details.

Information from Third Parties

• Transaction verification data from bKash, Nagad, Rocket, Upay, and bank partners, used to confirm that deposits and withdrawals have been processed correctly.
• Identity verification data from KYC service providers where 8777p engages a third-party verification service to confirm document authenticity.
• Fraud and risk data from fraud-prevention service providers, used to identify accounts or transactions that present a potential risk to the platform or to other users.

2. How We Use Your Information

8777p uses the personal data we collect for the following purposes. We process data only for purposes that are consistent with why it was collected and only to the extent necessary for each purpose.

• Account creation and management: to register your account, verify your identity, maintain your account settings, and process account-related requests such as password resets and account closure.
• Service delivery: to operate the betting and casino platform, process your bets, calculate and pay out winnings, process deposits and withdrawals, and deliver the features you use.
• Identity verification and KYC compliance: to verify that you meet the minimum age requirement of 21 years, that you are who you say you are, and that your payment accounts are registered in your own name.
• Fraud prevention and security: to monitor platform activity for signs of fraud, money laundering, multi-accounting, bot usage, and other prohibited conduct; to investigate suspected violations; and to protect the security of your account and the platform as a whole.
• Customer support: to respond to your queries, investigate your complaints, resolve disputes, and communicate with you about your account and the services you use.
• Platform improvement: to analyse how users interact with the platform, identify technical issues, improve the user experience, and develop new features. Where analytics data is used for this purpose, it is aggregated and de-identified where possible.

8777p does not use your personal data for automated decision-making that produces legal or similarly significant effects, except in the context of fraud detection and responsible gaming risk assessment, where automated tools may flag an account for human review.

3. Legal Basis for Processing

8777p processes your personal data on one or more of the following legal bases, depending on the specific purpose for which the data is being processed:

• Contractual necessity: processing that is necessary to perform the contract we have with you — for example, creating your account, processing your bets, and making withdrawal payments — is carried out on the basis of contractual necessity.
• Legal obligation: processing that is necessary for 8777p to comply with its legal obligations, including KYC and identity verification requirements, anti-money laundering obligations, and responses to lawful requests from regulatory or law enforcement authorities.
• Legitimate interests: processing for fraud prevention, platform security, analytics, and responsible gaming risk assessment, where 8777p has a legitimate interest in processing that is not overridden by your privacy rights.
• Consent: where 8777p relies on your consent as the legal basis for processing — for example, for optional marketing communications — you have the right to withdraw that consent at any time by contacting the support team.

4. How We Share Your Information

8777p does not sell your personal data. We share your personal data only in the limited circumstances described below, and only to the extent necessary for the specific purpose in each case.

Service Providers

8777p engages third-party service providers to assist in operating the platform. These providers include payment processors (bKash, Nagad, Rocket, Upay, and our banking partners), KYC and identity verification providers, fraud detection services, game providers (such as Evolution Gaming, Ezugi, Pragmatic Play, and Spribe), and customer support tool providers. Each service provider receives only the personal data necessary for their specific service and is contractually required to handle that data in accordance with applicable data protection standards.

Legal and Regulatory Disclosures

8777p may disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, valid legal process, or a binding order from a competent authority. We will notify you of any such disclosure where we are legally permitted to do so.

Business Transfers

In the event that 8777p undergoes a merger, acquisition, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected users via the platform or by the contact details held on their account before any such transfer takes place, and the acquiring entity will be required to honour this Privacy Policy.

5. Cookies and Tracking Technologies

8777p uses cookies and similar tracking technologies to operate the platform, remember your preferences, and improve your experience. A cookie is a small text file placed on your device by the platform when you visit. Cookies do not contain your payment details or password. The table below describes the types of cookies 8777p uses.

Types of Cookies We Use

• Essential cookies: required for the platform to function. They keep you logged in during a session, maintain your account state, and enable core features like bet placement and withdrawal requests. These cookies cannot be disabled without breaking the platform.
• Preference cookies: remember your platform settings such as language preference, notification settings, and display options, so you do not need to reset them each time you visit.
• Analytics cookies: collect anonymised data about how users navigate the platform — which pages are visited most, where users encounter errors, and how long sessions last. This data helps 8777p improve platform performance and user experience.

You can manage or disable non-essential cookies through your browser settings. Please note that disabling essential cookies will prevent you from logging in and using core platform features. Instructions for managing cookies vary by browser; consult your browser's help documentation for guidance. 8777p does not use third-party advertising cookies or cross-site tracking cookies.

6. Data Retention

8777p retains your personal data for as long as your account remains active and for a defined period after account closure. The retention period for different categories of data varies depending on the legal and operational requirements that apply to that data. As a general rule, account registration data, transaction records, and KYC documents are retained for a minimum of 5 years from the date of account closure, in order to meet record-keeping obligations and to support any investigations that may arise after an account is closed.

When your data is no longer required for the purposes for which it was collected and the applicable retention period has expired, 8777p will securely delete or anonymise the data. If you request deletion of your data before the applicable retention period has expired, 8777p will assess the request and notify you of the outcome. Requests for deletion that conflict with a legal retention obligation cannot be fulfilled until that obligation expires.

7. Data Security

8777p takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. The security measures in place include, but are not limited to, the following:

• SSL/TLS encryption for all data transmitted between your device and the 8777p platform, ensuring that your login credentials and personal information cannot be intercepted in transit.
• Encryption at rest for sensitive personal data and KYC documents stored on 8777p servers, so that stored data cannot be read without the appropriate decryption keys.
• Access controls that restrict access to personal data on a need-to-know basis, ensuring that only authorised 8777p personnel and service providers can access your data for the specific purposes described in this policy.
• Regular internal security reviews and monitoring of platform access logs for signs of unusual or unauthorised activity.

No method of data transmission or storage is completely secure, and 8777p cannot guarantee the absolute security of your data. In the event of a data breach that is likely to result in risk to your rights and freedoms, 8777p will notify affected users without undue delay and will take immediate steps to contain and investigate the breach.

8. Your Privacy Rights

8777p respects your privacy rights and provides mechanisms to exercise them. The following rights are available to all 8777p users. To exercise any of these rights, contact the support team at [email protected] with a description of your request. We may ask you to verify your identity before processing your request to protect against fraudulent access.

• Right of access: you have the right to request a copy of the personal data 8777p holds about you, together with information about how and why it is being processed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed.
• Right to erasure: you have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in the Data Retention section.
• Right to restriction: you have the right to request that 8777p restrict the processing of your personal data in certain circumstances, for example while a complaint about accuracy is being investigated.
• Right to object: you have the right to object to processing carried out on the basis of legitimate interests, including profiling for fraud detection purposes. 8777p will assess your objection and cease the relevant processing unless it has compelling legitimate grounds to continue.

8777p will respond to all verified data rights requests within 30 days. Where a request is complex or where a large volume of requests has been received, we may extend this period by a further 30 days and will notify you accordingly.

9. Children and Minors

The 8777p platform is strictly for individuals aged 21 and above. 8777p does not knowingly collect personal data from individuals under the age of 21. If 8777p becomes aware that personal data has been collected from a person under 21, that data will be deleted promptly and the associated account will be closed. If you are a parent or guardian and believe that a minor has registered an account on 8777p using your contact details or payment accounts, please contact us immediately at [email protected] so that we can investigate and take appropriate action.

10. Changes to This Privacy Policy

8777p reserves the right to update or amend this Privacy Policy at any time. When a material change is made to this policy, we will provide notice to registered users via the mobile number or contact details associated with their account, or by posting a prominent notice on the platform. The updated policy will display a revised effective date at the top of the document.

Your continued use of the 8777p platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this policy periodically to stay informed about how we handle your personal data. If you do not agree with the updated policy, you must stop using the platform and may request account closure by contacting our support team.

11. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to how 8777p handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, in both English and Bangla.

Support email: [email protected]